FAQ
CARING FOR YOUR HAT
Never leave your hat in the hot sun (eg. car) this my cause it to shrink.
When your hat is not in use pop it back in its box this will retain its shape & keep it clean.
When cleaning your hat wide sticky tape works well, wrap it sticky side out and with gently pat over your hat. You may need several bits of tape.
Wear your hat with Pride and Joy! Thank you.
HOW TO MEASURE YOUR HEAD
- Place the tape measure across the middle of forehead just above the ear and completely around the head or place it on your head how you would like your hat to sit.
- Holding the tape to the firmness and the position that you would like for hat to feel and sit.
- If your measurement falls between a size choose the next size up.
If you do not have a tape measure a piece of cotton or string will work and then measure it on a ruler.
Please make your choice carefully and double check your measurements! Also double check all the options you have choose when creating your own hat, along with ensuring that you have chosen no more than 2 band options. Mad Natter do not offer refunds or exchangers for change of mind.
FAULTY
Step 1: If an item is damaged upon arrival we advise you to email us straight away: natalee@madnatter.com.au
Step 2: Item must be sent back within 14 days of receiving, unused and in the same condition that you were received it.